RARION TERMS OF USE

Effective Date: 29th May 2026

Last Updated: 29th May 2026

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the Rarion website, platform and associated services.

Rarion is a trading name of Heimar Limited (“Rarion”, “Heimar”, “we”, “us” and “our”), a company registered in England and Wales under company number 17193584 whose registered office is at 3 Southcot Place, Bath, England, BA2 4PE.

By accessing or using the Website, Platform or Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Services.

2. Definitions

Platform means the Rarion software platform, applications, interfaces, AI-assisted functionality and associated services.

Services means all products, services, software, workflows, reports, assessments, APIs, integrations and functionality provided by Rarion.

Customer means any organisation or individual subscribing to or using the Services.

User means any authorised individual accessing the Services.

Customer Data means information, documents, records, candidate data, assessments, reports and materials uploaded to or generated within the Platform.

AI Output means any summary, assessment, recommendation, score, ranking, report, analysis or other output generated using artificial intelligence technologies.

3. Purpose of the Platform

Rarion is a recruitment decision-support platform designed to improve hiring quality through:

• structured hiring workflows;
• evidence-based assessment;
• occupational psychology principles;
• collaboration tools;
• reporting and analytics;
• AI-assisted evaluation and workflow support.

The Platform is designed to support human decision-making.

The Platform is not intended to:

• replace human judgement;
• make hiring decisions;
• make employment decisions;
• provide legal advice;
• provide employment law advice;
• provide regulatory advice.

All recruitment and employment decisions remain the responsibility of the Customer.

4. Responsible Use of AI

Rarion uses artificial intelligence technologies to assist users in organising information, generating summaries, supporting structured assessment and improving workflow efficiency.

AI functionality is intended to support:

• consistency;
• transparency;
• evidence capture;
• decision quality;
• collaboration.

AI functionality is not intended to replace human judgement.

Users acknowledge that:

• AI outputs may contain inaccuracies;
• AI outputs may be incomplete;
• AI outputs may contain omissions;
• AI outputs are probabilistic in nature;
• AI outputs may vary over time.

Customers remain solely responsible for all recruitment and employment decisions.

5. Human Oversight Requirement

Customers agree that:

• AI outputs will not be relied upon as the sole basis for recruitment decisions;
• meaningful human review will be maintained throughout recruitment processes;
• hiring decisions will be made by appropriately authorised individuals;
• recruitment decisions will not be delegated solely to automated systems.

Customers are responsible for ensuring their use of the Platform complies with applicable law.

6. No Automated Employment Decisions

Unless expressly agreed in writing, Rarion is not intended to be used for solely automated decision-making that produces legal or similarly significant effects on individuals.

Customers are responsible for ensuring:

• appropriate human review;
• candidate transparency where required;
• lawful decision-making processes;
• compliance with applicable privacy, employment and anti-discrimination laws.

7. Candidate Assessments, Scores and Rankings

The Platform may generate:

• assessments;
• comparisons;
• rankings;
• scores;
• summaries;
• recommendations;
• benchmarks;
• reports.

All such outputs:

• are intended solely as decision-support information;
• do not constitute hiring recommendations;
• do not constitute professional advice;
• should not be treated as definitive conclusions;
• should be reviewed alongside underlying evidence.

Customers remain responsible for determining how outputs are used.

8. Fairness and Non-Discrimination

Customers must not use the Platform in a manner that:

• unlawfully discriminates;
• relies upon protected characteristics;
• breaches employment legislation;
• breaches equality legislation;
• creates unlawful barriers to employment.

Customers remain responsible for ensuring recruitment decisions are fair, proportionate and relevant to the role.

Rarion does not guarantee the absence of bias and does not assume responsibility for customer decision-making.

9. Accounts and User Access

Certain Services require account registration.

Users agree to:

• provide accurate information;
• maintain secure credentials;
• keep passwords confidential;
• restrict access to authorised users;
• promptly notify Rarion of unauthorised access.

Customers are responsible for all activity conducted under their accounts.

10. Customer Data

Customers retain ownership of Customer Data.

By using the Platform, Customers grant Rarion a non-exclusive licence to:

• host;
• store;
• process;
• transmit;
• analyse;
• display;

Customer Data solely for the purpose of providing and improving the Services.

Customers warrant that:

• they have authority to upload the data;
• they have lawful rights to process the data;
• uploaded information complies with applicable law.

11. Sensitive Data

Customers should avoid uploading unnecessary special category or sensitive personal data.

Where such information is uploaded, Customers remain responsible for:

• identifying lawful processing grounds;
• complying with applicable legal obligations;
• obtaining any required consents;
• ensuring lawful use of the information.

12. Audit Trails and Activity Logs

To support transparency, governance and security, Rarion may record:

• user activity;
• login activity;
• workflow actions;
• scoring changes;
• assessment activity;
• permissions changes;
• configuration changes;
• decision overrides;
• generated outputs.

These records may be used for:

• security monitoring;
• compliance purposes;
• troubleshooting;
• customer reporting;
• service improvement.

13. Intellectual Property

All intellectual property rights in the Platform remain owned by or licensed to Heimar Limited.

This includes:

• software;
• source code;
• methodologies;
• workflows;
• assessment frameworks;
• reports;
• scoring models;
• visual assets;
• trademarks;
• documentation;
• content.

No ownership rights are transferred through use of the Services.

14. Restrictions on Use

Users must not:

• copy the Platform;
• reverse engineer the Platform;
• attempt to extract source code;
• circumvent security measures;
• scrape Platform content;
• use automated tools to access Services without permission;
• interfere with Platform operations;
• use the Platform for unlawful purposes.

15. Platform Availability

We aim to provide reliable access to the Platform but do not guarantee:

• uninterrupted availability;
• error-free operation;
• continuous service;
• compatibility with all systems.

We may:

• update Services;
• modify functionality;
• suspend Services;
• discontinue features;
• conduct maintenance activities.

16. Beta and Experimental Features

Certain features may be identified as:

• beta;
• preview;
• pilot;
• experimental.

Such features:

• may change without notice;
• may contain defects;
• may produce inconsistent results;
• may be discontinued at any time.

Use of such features is at the Customer’s own risk.

17. Third-Party Services

The Platform may integrate with third-party providers including:

• cloud hosting providers;
• AI providers;
• analytics providers;
• communication platforms;
• authentication services;
• productivity platforms.

Rarion is not responsible for the operation, availability or content of third-party services.

18. Privacy and Data Protection

Personal data is processed in accordance with:

• our Privacy Policy;
• any applicable Data Processing Agreement;
• applicable data protection legislation.

Customers remain responsible for their own compliance obligations as Data Controllers where applicable.

19. Confidentiality

Each party agrees to keep confidential information confidential and not disclose it except:

• with permission;
• where required by law;
• where necessary to provide Services.

Confidentiality obligations survive termination of the relationship.

20. Feedback

If you provide suggestions, ideas, improvements or feedback relating to the Platform, you grant Rarion a perpetual, irrevocable, royalty-free right to use such feedback without restriction or compensation.

21. Suspension and Termination

Rarion may suspend or terminate access where:

• these Terms are breached;
• payment obligations are not met;
• security concerns arise;
• unlawful activity is suspected;
• required by law.

Upon termination:

• access rights cease;
• accounts may be disabled;
• data handling will follow applicable contractual terms.

22. Disclaimer of Warranties

The Platform and Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Rarion disclaims all warranties, whether express or implied, including:

• accuracy;
• completeness;
• merchantability;
• fitness for a particular purpose;
• non-infringement;
• uninterrupted availability.

We do not guarantee:

• hiring outcomes;
• candidate quality;
• recruitment success;
• business performance improvements.

23. Limitation of Liability

To the fullest extent permitted by law, Heimar Limited, its directors, officers, employees, contractors and affiliates shall not be liable for:

• indirect losses;
• consequential losses;
• loss of profits;
• loss of revenue;
• loss of business opportunity;
• reputational damage;
• employment disputes;
• discrimination claims;
• hiring outcomes;
• reliance upon AI outputs;
• loss of data;
• business interruption.

Customers remain responsible for decisions made using the Platform.

Except where prohibited by law, Rarion’s aggregate liability shall not exceed the total fees paid by the Customer to Rarion during the twelve months preceding the relevant claim.

Nothing in these Terms excludes liability which cannot lawfully be excluded.

24. Compliance with Law

Customers are responsible for ensuring their use of the Platform complies with:

• employment legislation;
• anti-discrimination legislation;
• privacy legislation;
• AI-related regulations;
• sector-specific requirements.

Rarion does not provide legal or regulatory advice.

25. Governing Law

These Terms shall be governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Services.

26. Changes to These Terms

Rarion may update these Terms from time to time.

Updated versions will be published on the Website.

Continued use of the Services following publication of revised Terms constitutes acceptance of those changes.

27. Contact Details

Heimar Limited trading as Rarion Company Number: 17193584 Registered Office: 3 Southcot Place, Bath, England, BA2 4PE

Email: [email protected] ICO Registration Number: ZC141418